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Email support

Email hey@maski.dev. A person reads it. This is the way to reach us today. To get a useful answer in one reply, include:
  • the alias or domain involved, for example news@alias4me.in,
  • what you expected to happen and what happened instead,
  • roughly when it happened, so we can line it up with delivery activity.
Do not send passwords or recovery codes. Maski staff never ask for them.

Before you write

Many questions are already answered here:

Aliases

Address rules, random aliases, pausing, and retirement.

Forwarding modes

Why a message forwarded, was blocked, or is being held.

Custom domains

DNS records and why a domain is not yet active.

Billing and plans

Upgrades, invoices, cancelling, and the launch pilot.